Single Check Printing Issue

[pattim95]

I have ONLY owned HP Printers!  I have always viewed them as the BEST.  Now, with the change to the printer, making it impossible to print a single check from Quickbooks & Quicken (I use both).  SOOOOOOO very frustrated!  For years, I have printed checks perfectly, now it's impossible.  HP Support was ZERO help.  They said I have to pay for their Smart Friend support since it is a quickbooks/quicken problem.  Not so.  A year ago, I bought a new printer at my home office and I realized right away I couldn't print a single check anymore.  I honestly thought it was just that I bought a lower end printer.  But at one of my offices, the printer I used yesterday worked perfect, it went down so I bought a new printer.  I can no longer print a single check there either. I combed the internet looking for a solution before I called support. Obviously this has been a problem since 2017 (1st complaint I see online)  How has HP not resolved this yet???   So apparently, I just need to switch to a different brand.  Not happy about switching, but can't make this work.....  By the way HP PHONE SUPPORT, this is not a Quickbooks or Quicken problem this is an HP problem.....

[asmita6658]

Hi @pattim95

Welcome to the HP Support Community. 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!