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‎02-25-2023 04:55 AM

HP Recommended
Product: HP ENVY Photo 6234 All-in-One Printer

I have accidently smashed the screen on my printer, whilst i can still send stuff to print, i can no longer use the screen to copy, or press any buttons should an error message come up. Does anyone know how i can send the printer off for repair?

Category:
1 person had the same question
1 REPLY 1

‎02-28-2023 08:42 AM

HP Recommended

@lilo88uk 

 

Welcome to the HP support community.

 

I understand that your printer screen is broken, I am glad to assist you.

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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