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HP Recommended
HP Envy Photo 7855
Microsoft Windows 10 (64-bit)

I have been using this printer for over a year now and just started printing photos. I haven't tried the 4" x 6" photo paper, but, I am trying to print a full size photo on 8.5" x 11".

 

Everytime I try it (on photo paper), it smudges.

 

Is there a way to keep this from happening, or, will I have to have my photos printed professionally?

 

Thanks so much!

1 REPLY 1
HP Recommended

@passionate1973 

 

Ideas...

 

                                                            ++++++++++++++++++++++++++++++++++++++++

Consider using a paper that provides "instant dry" features and "no acid" content.

Suggest that you try HP Advanced Photo Paper 

 

                                                            ++++++++++++++++++++++++++++++++++++++++

Make sure the paper is loaded into the printer correctly.

User Guide > Load Paper - Page 18 

Load Paper print side "down"

 

                                                            ++++++++++++++++++++++++++++++++++++++++

 

The the print quality to normal (as opposed to "best") quality.

The "best" quality print swabs more ink on the paper.

Not all paper / prints need the "best" quality setting and sometimes it is too much of a good thing.

 

                                                            ++++++++++++++++++++++++++++++++++++++++

 

Lots of help available..

 How to > topic Print > subject list Instructions & Settings

Including:

How to Print Photos (Windows)

 Print Driver Settings Guide (Windows)

 

                                                            ++++++++++++++++++++++++++++++++++++++++

 

Use a photo printing program that helps you print your best photos and projects.

 

Download, Save, and install:

HP Photo Creations

 

Photo Creations works along side your installed printer software to help you print your photos, images, and other projects.

 

Windows 8.x and Windows 10 - After the software is installed:

Click Start (windows key) > all apps > scroll the list 

Open Category HP

Find the HP Photo Creations application

Right-Click on the application and PIN to Start

 

HP Photo Creations Support & Tips

 

 

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP ENVY Photo 7855 All-in-One Printer

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.