• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Envy 7100
macOS 10.14 Mojave

On Envy 7155 printing photos to 8.5 x 11.5 prints truncate about 2 in. short. Then the remainder prints on a second page

8EF8A804-7994-466E-B32C-0E18252FD030.jpeg

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@LarGG

 

Welcome to HP forums, I see that you are getting issues in printing photos from your Mac.

 

Which application are you try to print from?

 

Meanwhile, make sure if you have selected correct paper size and paper in the settings.

Here are the steps:

  1. Open the photo, click File, and then click Print. For the Photos app, select a layout, and then click Print.

    The print settings window opens.

  2. If you do not see the following options in the window, click Show Details.

    Example of print settings with Show Details  selected

  3. Select your printer from the Printer menu.

  4. Some printers offer predefined Presets for photo printing. From the Presets menu, select an option that applies to your print job or paper type.

  5. From the Paper Size menu, select the paper you are printing on. If necessary, click the arrow at the top or bottom of the pop-up menu to display more sizes.

    Some paper sizes have multiple options. Make sure to select the correct borderless paper size, such as 4x6 in/10x15 cm Borderless, if you want to print a borderless photo.

  6. Select the Orientation of the photo (portrait for vertical or landscape for horizontal).

  7. Click the unnamed print options menu at the center of the dialog to access more print settings.

    Unnamed print settings pop-up menu open with Layout selected

  8. Make any print job settings changes. Refer to the following list for more information.

    • Paper type: Selecting the correct paper type ensures the printer properly applies the ink to the paper you loaded in the printer. Click Media & Quality, and then click the Paper Type menu.

    • Paper tray: Select the tray you loaded the photo paper into, if your printer has more than one tray. Click Media & Quality, and then select an option from the Feed from menu.

  9. Click Print.

You can also refer to this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@LarGG

 

Welcome to HP forums, I see that you are getting issues in printing photos from your Mac.

 

Which application are you try to print from?

 

Meanwhile, make sure if you have selected correct paper size and paper in the settings.

Here are the steps:

  1. Open the photo, click File, and then click Print. For the Photos app, select a layout, and then click Print.

    The print settings window opens.

  2. If you do not see the following options in the window, click Show Details.

    Example of print settings with Show Details  selected

  3. Select your printer from the Printer menu.

  4. Some printers offer predefined Presets for photo printing. From the Presets menu, select an option that applies to your print job or paper type.

  5. From the Paper Size menu, select the paper you are printing on. If necessary, click the arrow at the top or bottom of the pop-up menu to display more sizes.

    Some paper sizes have multiple options. Make sure to select the correct borderless paper size, such as 4x6 in/10x15 cm Borderless, if you want to print a borderless photo.

  6. Select the Orientation of the photo (portrait for vertical or landscape for horizontal).

  7. Click the unnamed print options menu at the center of the dialog to access more print settings.

    Unnamed print settings pop-up menu open with Layout selected

  8. Make any print job settings changes. Refer to the following list for more information.

    • Paper type: Selecting the correct paper type ensures the printer properly applies the ink to the paper you loaded in the printer. Click Media & Quality, and then click the Paper Type menu.

    • Paper tray: Select the tray you loaded the photo paper into, if your printer has more than one tray. Click Media & Quality, and then select an option from the Feed from menu.

  9. Click Print.

You can also refer to this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.