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HP DeskJet 2755e All-in-One Printer
Microsoft Windows 10 (64-bit)

Just set up printer a few days ago, when I first turned the printer on the little orange light was NOT on but after setting it all up then the little orange light came on, it is NOT flashing it is just on steady. Any idea whats going on ??

4 REPLIES 4
HP Recommended

@26DALE26

 

Welcome to the HP support community.

 

I understand that the information button light is blinking, I am glad to assist you.

Perform a power reset, Reset the printer to recover from printer errors or failures.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware to install the latest updates

Here are the steps:- Click here

 

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Did you NOT read what I asked, I put in the header and then even on the problem that the orange light WAS NOT blinking. Then you came on here and said,

( I understand that the information button light is blinking, I am glad to assist you.)

I clearly stated that the light was NOT blinking and that it was just on steady, how can I get this light to go out or is it suppose to be on.  Let me know.  Thanks

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DID NOT WORK  STILL ON,, I did everything you said to do and it is still on steady, my printer seems to be working just fine so I guess I will just live with the light being on. 

HP Recommended

@26DALE26

 

Are you getting any errors with the orange light?

Sandytechy20
I am an HP Employee

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