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‎12-11-2024 08:08 AM

HP Recommended

My HP Envy series printer will not work after a power cut in recent storm. It's yellow fault light flashes on and off continuously.

Please can you advise?

Category:
1 REPLY 1

‎12-11-2024 08:19 AM

HP Recommended

Unplug printer from the wall outlet.

If the power cord has a transformer (wall wart) unplug from the printer also.


Press the power button 2-3 times to discharge residual electricity. Wait 60 second then plug back in.

 

You may need to reset the printer:


You can ask Microsoft's Copilot how to reset the printer. Be sure to identify the printer as Laserjet, Officejet or Deskjet, as some model names are identical but the printer is different. Be sure to ask Copilot for videos. Copilot has access to features and information that might be missing from the older HP manuals available on the web.

Let me know what you find out.

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