Stuck on loading screen

[Darkprinter9s]

Whenver I switch my printer on it is stuck on the loading screen with the hp logo and the loading bar moving from left to right. It makes a tiny click sound which means its getting the cartridges in place but doesn't manage to do that and stops and remains stuck on the loading screen. Any help would be appreciated. I've tried pulling the plug out multiple times.

[The_Fossette]

Hi @Darkprinter9s,

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that the printer is stuck on the loading screen and not booting.

I’d love to help!

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/product/hp-photosmart-c4100-all-in-one-printer-series/1142450/model/114...

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!