Supply System Problem

[papaleemo]

First message was black ink is out...continue printing with color.  Changed the black ink with new cartridge.  Second message was depleted cartridges must be replaced to continue printing.  I check and the blue was out, so I replaced it with a new cartridge. Third message: there is a problem with the supply system.  Try replacing the affected cartridge with a different, non-empty, cartridge.  If message reappears, record message and contact HP.  I just spent over $100 on cartridges and can't afford another set.  I checked the status and it shows black and blue empty.  They are brand new.

[Nal_NR]

Hi @papaleemo,

Welcome to the HP Support Community. 

I'd like to help!

Let's perform steps from this document here and see how it goes. 

Also, update the firmware

Hope this helps! Keep me posted for further assistance.
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