-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- System does not support the command requested hp printer

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
04-02-2023 06:41 PM
Hi @tinhhcaa91,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear that you're experiencing issues with your HP printer. This error message usually indicates that the command you're trying to run is not supported by your printer. Here are a few steps you can try to resolve this issue.
- Check the printer documentation: Review the printer documentation, including the user manual or any support guides to see if there are any specific instructions or limitations regarding the command you are trying to run.
- Check printer connectivity: Make sure that your printer is properly connected to your computer or network. Ensure that the cables are connected securely, and there are no loose connections.
- Restart your printer: Try restarting your printer to reset its system. Turn off the printer, wait for a few minutes, and then turn it back on.
- Update printer drivers: Check if there are any updates available for your printer drivers. Go to the HP website and download the latest drivers for your printer model.
- Try a different command: If none of the above steps work, try using a different command to see if the printer responds. If it does, the issue might be with the specific command you were trying to run.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.