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Tango x printer
Microsoft Windows 11

Hi there. Bought a second hand tango printer. Doesn't get past turning on. Flashes green soft a few minutes then all lights flash. Have done a factory reset (holding on/off and WiFi buttons down) and checked to see if anything obvious blocking the printer. Nothing has helped. I've read about being able to swap for a refurb but don't know the cost to know whether it's time to bin it or swap it. Anyone else gone through this?  Thanks

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@Monkeyboy1

 

Welcome to the HP Support Community.

 

I'd love to help.

 

I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


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