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‎04-08-2020 02:34 PM

HP Recommended
Product: Example: HP5255
Operating System: Microsoft Windows 10 (64-bit)

Every time we print anything there are wide lines with nothing printing in the text. It's like a bad scan but it's not a scan. It hprint 2.jpgprint 1.jpgappens when I print from my phone or laptop. Have ran every troubleshoot I can from print head cleaning, alignment. Uninstalling, etc. Nothing helps. 

1 REPLY 1

‎04-08-2020 03:34 PM

HP Recommended

Change the black cartridge.

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