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deskjet f4580
Microsoft Windows 10 (64-bit)

Ok..I put a black ink cartridge in where the colored ink cartridge should go...I also have a new black ink cartridge in where it's supposed to go..I cannot get the black cartridge out and the printer just shows and error message of E and a yellow flashing light..

1 REPLY 1
HP Recommended

@Allie2

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

Turn the printer on, if it is not already on.

  1. Wait until the printer is idle and silent before you continue.
  2. With the printer turned on, disconnect the power cord from the rear of the printer.
  3. Unplug the power cord from the wall outlet.
  4. Wait at least 60 seconds.
  5. Plug the power cord back into the wall outlet.
  6. NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

Also, try connecting the Printer to a different wall outlet directly.

 

This error also occurs if the paper tray is closed:

 

Open the paper tray

Follow these steps to open the paper tray.

  1. Pull on the top of the closed tray to open it, and then gently lower the tray until it is horizontal and stops.

  2. Slide out the tray extender, and then flip up the paper stop at the end.

    Figure : Lower the paper tray, slide out the tray extender, and then flip up the paper stop

    Image of lowering the paper tray, sliding out the tray extender, and flipping up the paper stop
    NOTE: 

    For best results when loading legal-size paper, fold in the paper tray extender before loading the paper to avoid a paper jam.

     If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-deskjet-f4500-all-in-one-printer-series/3944755/model/394475...

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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