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‎12-17-2019 08:43 AM

HP Recommended
Product: Photosmart 6520 all-in-one

I have three MacBook computer.  The MacBook Air that I use all the time has a box to select combining pages into one file on the "print/scan" menu when I scan documents from the computer.  This computer currently needs a new batter and the tech found a problem with the motherboard so my computer is currently is in repair for an unknown period.  My wife also has a MacBook Air and I have an old MacBook Pro that hasn't been used lately.  My wife's MacBook Air and the MacBook Pro do do not have this combining pages box on their "print/scan" menus.  

My MacBook Air is an early 2015, 2.2 Ghz, 8 GB memory, running OSX 10.14.6 Mojave.  My wife's MacBook Air is also running Mojave.  My old MacBook Pro is a 2011 model running OSX 10.11.6 El Capitan.  I downloaded the latest software on the Pro and it changed some selections but still does not have the combine pages box.  I don't understand why my Mac (2016 model) has the box, but my wife's doesn't.  

How can I get this combination of pages function on either of these other two computers.  I need to email several pages before year end but have not been able to scan and combine pages into one file.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-17-2019 12:03 PM

HP Recommended

Hi,

Follow HP Easy Start below to install your printer's latest essential software and HP Easy Scan:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Once completing the installation check if you may now see the Combine box within Printers & Scanners or Image Capture, else scan using HP Easy Scan which combines the files into a single PDF.


Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-17-2019 12:03 PM

HP Recommended

Hi,

Follow HP Easy Start below to install your printer's latest essential software and HP Easy Scan:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

Once completing the installation check if you may now see the Combine box within Printers & Scanners or Image Capture, else scan using HP Easy Scan which combines the files into a single PDF.


Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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