• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

 There is a o and the screen and the power button is blinking 

image.jpg

1 REPLY 1
HP Recommended

Hi @Grace1441 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

An E0 error on an HP printer indicates a problem with the ink cartridges, typically that they are unusable, faulty, or incompatible. This could be due to incorrect installation, damage, or communication issues.

 

Troubleshooting Steps:

 

1. Reseat the Cartridges:
Open the printer, remove the ink cartridges, and then reinstall them, making sure they are properly seated.

 

2. Clean Cartridge Contacts:
Use a slightly damp (not wet) cloth or cotton swab to clean the gold contacts on the ink cartridges and the corresponding area in the printer carriage.

 

3. Power Drain:
Unplug the printer, wait a few minutes, then plug it back in and power it on. This can help reset any communication issues, according to one post.

 

4. Check for Compatibility:
Ensure you are using the correct ink cartridges for your specific HP printer model.

 

5. Replace Cartridges:
If the issue persists, replace the ink cartridges with new, genuine HP cartridges.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.