Toner Low M283fdw

[LdlV]

Hello, my toner is low on "cyan" but until new toner is delivered, I want to print to black and white. When all the print dialog boxes are checked as grayscale and/or black and white, document will still not print. My supply levels are as follows: black=20%, cyan=10%, magenta=40%, and yellow=40%. How do I bypass this so I can print black only?

[Anand_Andy]

Hi @LdlV,

Welcome to the HP Support Community

I understand you are facing an toner issue with your HP Color LaserJet Pro MFP M283fdw Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• Are you using genuine HP ink toners?
• Was there any recent update on the printer prior to the issue?
• Replace any depleted toner as it is a design of the printer where all the inks need to have sufficient ink to print a page to give  a good quality output. 

While you respond to that, Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.

If the issue persists, then please follow the steps mentioned in this document:  HP LaserJet Pro Printers - A 'Toner Low' Message Displays (Product may vary but the steps are the same)

Hope this helps! Keep me posted.  

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