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‎08-16-2023 01:56 PM - last edited on ‎08-16-2023 05:40 PM by Retired

HP Recommended
Product: C460FW

I cannot select my printer because the website always says my serial number is wrong. Serial number: [Personal Information Removed]

Therefor i cannot contact the support because of the missing product (which is very poor from a billion dollar company by the way).

 

Now to the main problem. my printer says toner install (black and cyan mostly, sometimes magenta and yellow). the toner are pretty new, yellow is at 74%, magenta at 84%. But the printer is not recognizing them. I dont want to buy new ones just because the printer fails. i cleaned it several times, made a reset, plugged the cable off and on, turned it off and on again, put the toners out and in several times, but still it is the same problem.

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