Transparent Inkjet Film Label Sticker Paper

[HullFC]

Hi.  I have purchased A4 transparent inkjet film paper and when I load it in the tray of my 4520 it either does not recognise the paper or starts to load and jams.  I have selected both glossy paper and photo paper. Any ideas or recommend HP instant ink wireless compatible printer please. Thanks.

[A4Apollo]

Hey there! @HullFC, 

Have you tried checking with a different brand paper?

To avoid paper jams and other issues, make sure you are using the correct size and type of label sheets when loading the input tray.

Sometimes a paper jam error persists even though there is no jammed paper (false paper jam). Reset the printer to try to clear a false paper jam error, and then try to print again.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

9. Wait until the printer is idle and silent before you proceed.

Try to print.

Manually clean the paper feed rollers

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again.

1. Gently grasp the handles on either side of the printer, and then raise the ink cartridge access door until it locks into place.

   The carriage moves to the center of the printer.

   

2. Wait until the carriage is idle and silent before you proceed.

3. Turn off the printer.

4. Disconnect the power cord from the rear of the printer.

5. Disconnect the USB cable, if it is not already disconnected.

6. Locate the paper path cover in the area behind the ink cartridge access area.

   

7. To remove the paper path cover, pinch the tabs together, and then lift up.

   1. Pinch the tabs together

   2. Lift up

8. Lightly dampen a lint-free cloth with distilled water, and then squeeze any excess liquid from the cloth.

9. Press the cloth against the rollers inside the printer, and then rotate them upward with your fingers.

   Apply a moderate amount of pressure to remove dust or dirt buildup.

   

10. Allow the rollers to dry completely (approximately 10 minutes).

11. Replace the paper path cover.

    

12. Close the ink cartridge access door.

13. Reconnect the power cord to the rear of the printer, and then turn on the printer.

14. Reconnect the USB cable to the printer if necessary.

Try to print.

Refer this article to further troubleshoot paper jam issues with the printer. Click Here

Refer this article to further troubleshoot out of paper errors with the printer. Click Here

Let me know if this helps!

Have a great day ahead! 🙂

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