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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Tried Command prompt , not accepting command only print tes...

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11-03-2022 11:50 AM
From the beginning my printing command is good, unfortunately just an hour ago after my few attempts of unplugging cables, restarting my pc, emptying the scheduled print docs at the printer queue, and checking the Command prompt but then nothing had happened. It would only print a test page. What would I do?
11-07-2022 06:53 AM
Hi @Foxtrot121587,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
- What operating system is running on your PC?
- What is the current version of OS running on your PC?
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee