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‎05-18-2022 01:39 AM

HP Recommended
Product: HP ENVY Photo 6234 All-in-One Printer
Operating System: macOS 10.15 Catalina

I have a message in screen after changing cartridges, both HP original. Message translated from Swedish: Specified cartridges do not communicate properly with the printer. If the error persists, replace the cartridges.

I have deleted the printer and reinstalled but yet the same message

I will NOT buy new cartridges again since they are brand new and cost a fortune

Category:
1 REPLY 1

‎05-19-2022 10:59 AM

HP Recommended

@Meja123

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

If you insert your old ink, do you still get the error message?

 

Let me know 🙂

 

Thanks!


I am an HP Employee

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