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‎02-16-2025 12:04 AM

HP Recommended

Can't reset the printer, reinstalling of the software doesn't help. The PC detects it but the printiing doesn't start. Now two signals are flashing: the exclamaition mark and the power button.

Tried already connecting via the USB - didn't help. Printing doesn't start

Category:
2 REPLIES 2

‎02-16-2025 12:12 AM

HP Recommended

hp smart application says "the printer status is not defined" and two buttons are flashing - the button with a red exclamaition mark and power button

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‎02-16-2025 08:32 AM

HP Recommended

@to_marina 

 

You need to provide some more details:

  1. Product / Printer Model / Partnumber: ?
    find here Official HP Support 
  2. Operating System: ?
  3. Connection Type: ?
  4. Software / Application: ?
  5. Has it ever worked or is this a new installation?

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
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