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‎09-13-2022 10:43 AM

HP Recommended
Product: laser jet printer m110we
Operating System: macOS 12.0 Monterey

 

‎Setting up new printer, trying to print, which requires you to log in. Upon logging in get the error message. Were sorry, something went wrong. Error code: UA_500_EB000A9905

 

Then it exit's set up. 

Category:
1 REPLY 1

‎09-18-2022 05:12 AM

HP Recommended

@yuuhj

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with setting up your Laser Jet Printer M110w.

 

Please follow the steps listed below:
1. Connect the printer to the Mac with a USB cable or to the same local network the Mac is connected to.
2. Open System Preferences, and then click Print & Scan or Printers & Scanners.
3. Click the plus sign to view the list of available printers.
4. In the Add Printer window, select your printer from the Default tab, or enter the printer IP address on the IP tab.
5. From the Use menu, select Generic PostScript Printer, or if the postscript driver is not listed, select Generic PCL Printer.
6. Add the printer to the print queue to complete the setup.

You may also refer to this document

 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a good day.

Rainbow23 - HP Support.
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