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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Envy 4500
Mac OS X 10.6 Snow Leopard

Hi,

 

My HP Envy 4500 won't print black and white with only the black cartridge. I wants to use the color cartridge, which is almost empty. Result: my pages get printed in some greenish color. I can't select the option "only use black cartridge" in the print option either (it's disabled). I tried to remove the printer and re-install it again, but it doesn't change anything. I'm using a Mac with OSX 10.6.

 

I need to print urgently some important documents, so any quick help is more than welcome!!

 

Thanks,

Gunther

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Use the single-cartridge mode to operate the HP ENVY 4500 series with only one ink cartridge.

The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage.

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.

View solution in original post

2 REPLIES 2
HP Recommended

Use the single-cartridge mode to operate the HP ENVY 4500 series with only one ink cartridge.

The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage.

----------------------------------------------------------------------------------
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
HP Recommended

LOL, it works, thanks for the hint.

 

So if I understand well, if I print with both the color and black cartridge in the printer, it uses the color cartridge for all black? That might explain why the color cartridge is empty so quickly... This is really bad and inefficient.

 

But thanks again for the answer, I can print my documents now.

 

Best,

Gunther

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