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‎03-02-2021 10:54 AM

HP Recommended
Product: HP 8620
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have been using printer/scanner just fine; connecting it with USB cable.

Recently, the problem just happened. it starts printing, but then it stops on the way.

I have to either press stop botton to abort, or it stops itselfs after minutes, then printing some random weird things.

I tried everyting; changing cable, reinstalled driver, HP diagnostics doctor, everything. but problem never fixes.

 

Category:
1 REPLY 1

‎03-05-2021 12:35 PM

HP Recommended

@JKim88

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

 

ECHO_LAKE
I am an HP Employee

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