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I'm having the very same problem with Deskjet F2400.  Can anyone help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@He_lp

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you HP Deskjet F2400 All-in-One printer and unable to download and install the drivers due to the HP bing bar. I'll be glad to assist you with this case.

 

You may uninstall the bing bar from your computer. Please refer to the steps to uninstall from this HP document

 

Then you may download and install the drivers for your HP printer via this link: www.123.hp.com

 

NOTE: If you're going to connect the printer via USB, then do not connect it initially. Begin the installation first and later there will be a prompt to connect the printer. That's when you may connect the printer.

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Keep me posted. All the best! 🙂

View solution in original post

1 REPLY 1
HP Recommended

@He_lp

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you HP Deskjet F2400 All-in-One printer and unable to download and install the drivers due to the HP bing bar. I'll be glad to assist you with this case.

 

You may uninstall the bing bar from your computer. Please refer to the steps to uninstall from this HP document

 

Then you may download and install the drivers for your HP printer via this link: www.123.hp.com

 

NOTE: If you're going to connect the printer via USB, then do not connect it initially. Begin the installation first and later there will be a prompt to connect the printer. That's when you may connect the printer.

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Keep me posted. All the best! 🙂

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