Unable to get my HP 4255E seen by my pc

[Jayh2025]

Unable to get HP 4255E to be seen by my PC (windows10)

Printer shows WI FI direct status 

[A_Gayathri]

Hi @Jayh2025,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP DeskJet 4255e is broadcasting Wi-Fi Direct, but your Windows 10 PC is not detecting it properly. Let's go through some troubleshooting steps:

Step 1: Check Printer Connection Mode

• If your printer is in Wi-Fi Direct mode, it won't connect to your home Wi-Fi network. Instead, it creates its own direct network.
• If you want the printer on your home Wi-Fi, it must be connected to your Wi-Fi router (not Wi-Fi Direct).

Step 2: Connect the Printer to Your Home Wi-Fi

Reset Wi-Fi settings on the printer

• Press and hold the Wi-Fi and Cancel (X) buttons on the printer until the Wi-Fi light blinks.
• Wait for the printer to reset the network settings.

Use HP Smart to Set Up Wi-Fi

• On your PC, download and install HP Smart from the HP website.
• Open HP Smart and click Set up a new printer.
• Follow the prompts to connect the printer to your Wi-Fi.

Step 3: Check Windows 10 Settings

• Open Settings > Devices > Printers & Scanners.
• Click Add a Printer and let Windows search for your printer.
• If it doesn’t appear, click The printer that I want isn’t listed and follow the steps to manually add it using the IP address.

Step 4: Try Connecting via USB

• If Wi-Fi still doesn’t work, connect the printer via USB and see if your PC recognizes it.
• If it works via USB, try running HP Print and Scan Doctor to fix Wi-Fi issues.

Let me know what happens at each step!

Refer to this document: HP printer setup (Wi-Fi network)
Troubleshoot a Wi-Fi connection to an HP printer

I hope this helps. 

Take care and have a good day.

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[dsdasdasdad]

Dealing with the same issues - HP printers are terrible. I hate how it's so hard to just print papers... like why is there all this bloat? I swear the engineers over there are trash.