Unable to print. Rendering failed.

[BMC2025]

A couple of months ago, I bought a new HP OfficeJet Pro 8124e printer. It was printing perfectly until today, when every single document I tried to print failed, saying, "Unable to print. Rendering failed."

I have done all of the following, and nothing works:
* run diagnostics through HP Smart and the computer (no issues found)
* rebooted the printer, computer, and router
* reinstalled the drivers
* factory reset the printer
* reinstalled HP Smart
* reinstalled the printer

Does anyone have any suggestions of how to fix this, please?

[AlphaCessy]

Exactly the same issue here. HP Smart tank 5105 printer here, Windows 11 (24H2), every software/drivers are up to date. Confirmed that the printer is fully functional when used by an old computer (running W7-64). Printing from Android works perfectly too. Error occurs systematically from W11 whatever the software requiring the printing. I tried also to disable printing rendering from group policy, no effect... Seems to be linked to the last M$ Windows update as HP drivers were unchanged from the last time it worked perfectly.

Please HP, speed-up resolution as printing is totally useless at the moment from that computer.

[daverun83]

I am having Exact same issue. worked perfect last night. Now cannot print from computer. Getting "Unable to print, Rendering Failed error. 

[Tmtmintrst]

https://support.hp.com/us-en/document/ish_9799629-5876039-16

I tried this and it worked!

[AeAiWi · Accepted solution]

I also tried completely deleting the printer and program and re-installing and it has worked for me as well. Sucks to have to re-do but that's technology... 

[riakirklcs]

Same here! Yesterday I printed just fine and today I cannot do anything without that message popping up about rendering failed... I have tried everything!

[AeAiWi]

have you tried completely deleting the printer from your computer and deleting the HP smart program and then reinstalling it all? That's what finally worked for me. 

[riakirklcs]

Yes! I finally did this.. I had removed the software and printer from the software and reinstalled etc.. but when I finally went through my computers settings and 'devices blah blah' and removed it from THERE - that is what finally did it. Once I added that device back to my actual computer (and not through the smart hp app) it finally worked! Thank you!

[DukeEarl]

Same problem here. Worked yesterday, not today with W11. No problems printing from my iPad.

[greyrusty]

I didn't even have to delete the printer from the HP Smart App.  Just deleted the printer from Windows Settings, Bluetooth Devices, Printers & scanners.  Rebooted the computer, added the offending HP printer back to my Bluetooth devices, and it worked.