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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-20-2022 01:12 PM

HP Recommended
Product: HP Photosmart 5520

I've replaced the cartridge and it still wont allow me to print in black. It says the black ink level is fine (pic #2), but then for printer status report (pic #1), the black does not come up .... yet black brackets for the other colors do. 

IMG-6309.jpgIMG-6308.jpg

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