Unable to print

[Anu211]

Unable to print

shows error

[Anand_Andy]

Hi @Anu211,

Welcome to the HP Support Community

I understand you are getting an error message on your HP Ink Tank Wireless 419. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I know the exact error message which you are getting when you try to print?
• Are you able to make a copy?
• What application are you trying to print from?
• Have you tried printing from any other application or device?

While you respond to that, Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.

If the issue persists, then please follow the steps mentioned in this document: HP Ink Tank 310, 410 Printers - Blinking Lights and 'E' Errors

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!