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‎04-29-2024 05:43 PM - edited ‎04-29-2024 05:51 PM

HP Recommended

Good day everyone, please help me with this error, One day I am printing then suddenly it can't print and the printer shows this kind of error. All the lights is blinking suddenly. How can I fix this. Thank you.

 

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1 REPLY 1

‎05-01-2024 06:56 AM

HP Recommended

Hi @WondererTech ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand all the lights on your HP Ink Tank Wireless 415 printer are blinking and it's displaying an "Unknown Error," it indicates a general hardware issue or a malfunction that the printer is unable to specify. Here's a step-by-step guide to troubleshoot and potentially fix this issue:

 

  • Restart the Printer: Turn off the printer, unplug it from the power source, and wait for a couple of minutes. Then, plug it back in and turn it on. Sometimes, a simple restart can resolve temporary glitches.
  • Check for Paper Jams: Open the printer cover and check for any paper jams or obstructions in the paper path. Remove any jammed paper carefully.
  • Check Ink Levels: Make sure that all ink tanks have sufficient ink levels. Replace any empty or low ink cartridges.
  • Reset the Printer: Many HP printers have a reset function that can help clear certain error messages. Refer to your printer's manual or online documentation for instructions on how to perform a reset.
  • Update Firmware/Drivers: Ensure that your printer has the latest firmware installed. You can usually update the firmware through the printer's control panel or via the HP website. Additionally, make sure you have the latest printer drivers installed on your computer. Update the firmware on an HP printer
  • Inspect for Hardware Issues: If the issue persists, there might be a hardware problem with the printer. Check for any visible damage to the printer, such as loose cables, broken parts, or any foreign objects stuck inside. If you find any issues, contact HP support for further assistance.

 

Refer to this document: HP Ink Tank Wireless 415 

HP Ink Tank 310, 410 printers - Blinking lights and 'E' errors

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

Take care and have a good day.
Gaya1239 – HP Support.
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