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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Unwanted Horizontal Lines Printing

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05-17-2019 08:38 PM
AFter changing the black ink cartridge I now have unwanted horizontal lines on the printed page. I have cleaned and aligned the printer several times. It is somewhat better but not completely gone.
05-17-2019 08:54 PM
Hello,
I'd suggest you to print Photo on Photo Paper and text with small anount of pictures on Plain paper.
Just in case you want to print a picture on plain paper, you may have to print the image in BEST print mode.
Below are the instruction to change to BEST mode.
In the software application you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software application, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Depending on your print job, you might consider modifying the following settings:
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
Black and White: If you want to print in black and white only, select the grayscale option.
After selecting the print settings, click OK to apply the settings, and then click Print.
Also check if the cartridge have enough ink in them.
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
05-17-2019 11:07 PM
Can you post a sample? It could be some paper lint and ink stuck on the bottom of the carriage.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.