Use my OfficeJet 6110 All-in-One's scanner with MacOS 10.14

[IWantToScan]

I desperately need to scan some documents.

I have several HP All-in-One's available with working scanners... but can't get any of them to scan.

In this case, my 6110 has been scanning great for years with my ancient Mac.

Unfortunately, that ancient Mac has died.  No problem, just hook up my new Mac.

But I can't seem to find the HP Scan software for my new Mac (Mac OS 10.14).

I can print to it from my new Mac... but it seems it is no longer an "All-in-One" unless I stick with an ancient OS?!?  Seriously?

If so, my opinion of HP just got even lower... didn't think that was possible.  

Is there any way to get it to scan with newer MacOS?

[TEJ1602]

@IWantToScan, Welcome to HP Support Community!

Going through your post I see that you're unable to scan after updating to the new Mac OS. This could be an issue with the printer configuration on the computer or the application, let us try to isolate and resolve the issue.

First, try using the Apple Image Capture as you have emergency documents to scan. Here is how you use it-

Apple Image Capture comes with macOS and OS X and provides a quick and simple way to scan.

1. Place the document or photo print side down on the scanner glass, and then close the scanner lid.

   If your printer has an automatic document feeder (ADF), use it to scan multiple page documents at one time.

      CAUTION: 

   Do not load photos in the ADF.

2. Open Finder , and then click Go in the top menu bar.

3. Click Applications, and then double-click Image Capture.

4. Click your printer name in the Devices or Shared list.

   NOTE: 

   If a Software for this device is not installed message displays after you select your printer, click Install, and then follow the instructions to complete the installation.

5. Click Show Details at the bottom of the screen.

   A preview of the scan displays, and then change any of the following settings:

   • Scan Mode: Select the scanning bed or automatic document feeder.

   • Kind: Set scan as color, black and white, or optimized for text only documents.

   • Resolution: Higher resolution produces better quality images by using more dots (pixels) per inch. Higher resolution increases the file size of the scan. Use a higher resolution for scans with graphics or items that require the best detail. If you are scanning black and white text, higher resolution is not necessary.

   • Size: Use a standard paper size or select the Use Custom Size option.

   • Scan to: Select the folder you want scans to save to or use the Mail option to attach the scan to an Apple Mail email message.

   • Name: Type a name for the saved scan file.

   • Format: Select the file type for the scan.

     NOTE: 

     To save multiple page documents or multiple images into a single file, select the PDF or TIFF format, and then select the box next to Combine into single document. This feature is only available with these formats.

   • Image Correction: Click the pop-up menu, and then select Manual to display color change options such as brightness and saturation.

6. Click Scan.

If this works, we can further troubleshoot the HP Easy Scan Application.

Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[IWantToScan]

Thanks for the tip on using Apple's Image Capture.

When I open it, it does indeed show "OfficeJet 6100 Series" under Devices.

When I select it, it does indeed indicate that the software for scanning is not installed but it is available.

When I install it, it seems to try to install it but then gives "Software installation failed".

Any suggestions from there?

[TEJ1602]

@IWantToScan

Thanks for waiting!

I'd suggest you try creating a new user account and try if you'd be able to use the scan features. Here is how you do it-

1. On your Mac, choose Apple menu  > System Preferences, then click Users & Groups.

2. Click the lock icon  to unlock it.

3. Enter an administrator name and password.

4. Click the Add button  below the list of users.

5. Click the New Account pop-up menu, then choose a type of user.

6. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now — you can’t change it later.

7. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.

8. Click Create User.

Refer to the document Set up users, guests, and groups on Mac for help. (This is a third-party link. Please do not click on any ad, image, download, popup or link or anywhere else as this is a third-party link meant only for viewing information).

Log in to the new account and try scanning.

Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!