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‎10-11-2021 05:07 AM

HP Recommended
Product: Example: ENVY 5010
Operating System: Microsoft Windows 10 (64-bit)

I have re-stalled printer on numerous occasions but cannot print from laptop, returns error. HP Smart returns 'Print queue Issue not fixed'

 

I can however print from my tablet

 

Any suggestions?

Category:
1 REPLY 1

‎10-11-2021 05:59 AM

HP Recommended

I have a HP ENVY 5010 printer, I have re-installed HP Smart and printer, but printer keeps returning error message, and HP Smart returns Print Queue not fixed. My laptop is operating on windows 10.

 

I can print from my tablet which uses the HP app.

 

Any suggestions would be appreciated.

 

Thanks

David

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