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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Davidasp
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Using HP Smart returns Print Queue not fixed

HP Recommended
Example: ENVY 5010
Microsoft Windows 10 (64-bit)

I have re-stalled printer on numerous occasions but cannot print from laptop, returns error. HP Smart returns 'Print queue Issue not fixed'

 

I can however print from my tablet

 

Any suggestions?

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Davidasp
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HP Recommended

I have a HP ENVY 5010 printer, I have re-installed HP Smart and printer, but printer keeps returning error message, and HP Smart returns Print Queue not fixed. My laptop is operating on windows 10.

 

I can print from my tablet which uses the HP app.

 

Any suggestions would be appreciated.

 

Thanks

David

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