• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-13-2026 12:31 AM

HP Recommended
Product: HP OfficeJet Pro 8025e All-in-One Printer

Here is my Question?  My HP Office Jet Pro 8025 is in the Validating... Please Wait?

What does this mean and how can I finish trying to get my Printer  Connected to 

the Wi-FI?

1 REPLY 1

‎03-13-2026 09:15 AM

HP Recommended

Hi @Sicily3

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are facing issues with the network getting connected to your printer. I hear that you are stuck in the page which says" Validating Please wait". I would request you to please follow the below steps an revert with a screenshot if the issue persists.

Hard Power Reset

  • Keep the printer powered on.
  • Unplug the power cord from the back of the printer.
  • Unplug the other end from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the cord back into a wall outlet directly (avoid surge protectors or extension cords).
  • Reconnect the cord to the printer.
  • Press the Power button to turn it back on. 

Adjust Router Settings

  • Log into your router’s admin panel.
  • Ensure the printer connects to the 2.4 GHz band (HP printers often drop on 5 GHz).
  • Disable “Smart Connect” or “band steering” if your mesh system automatically switches devices between bands.
  • Reserve the printer’s static IP in the router’s DHCP settings.

Uninstall & Re install the HP App via link:  https://apps.apple.com/us/app/hp-print-and-support/id1474276998?mt=12 

Reset Network Settings on Printer

  • On the touchscreen: Setup → Network → Restore Network Defaults.
  • Confirm reset, then restart the printer.
  • Reconnect using Wireless Setup Wizard (enter Wi‑Fi password carefully)
  •  

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.