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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- WEP vs WAP Setting HP 7410

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11-09-2018 05:20 AM
Is it possible to change an HP 7410 from WEP to WAP for security login?
I've tried everything I can find and nothing works as it automatically defaults to WEP.
11-10-2018 11:53 AM - edited 11-10-2018 11:53 AM
@rocknroll
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
As I understand, you're in need of support,
I'd like to thank you for the detailed description of your concern, as you have ensured I don't have to ask any more questions, that said,
WEP is the standard and with WAP it may or may not work.
Hope this answers your query,
If you need further assistance, feel free to reach out to us,
Cheers!
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
11-11-2018 06:59 PM
I see that you were interacting with @Flower_Bud. I'd like to help.
Thanks for the reply.
I appreciate your time and effort.
You can refer this HP document for more information on WEP and WPA password:- Click here
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-13-2018 06:17 AM
I appreciate your attempt to assist. It simply appears that the HP Officejet 7410 has an automatic default to request a WEP password and my service provide's router only transmit WAP-2. Therefore, the HP 7410 "WILL NOT" accept the password.
It appears IMPOSSIBLE to change the 7410 to the stronger security to WAP-2
11-13-2018 12:51 PM
@rocknroll
Thanks for responding,
Make sure you've changed the encryption type to WPA2 on your Router and set a new password on the router.
Once done, restore network defaults:
- Press Setup on the control panel of your HP all-in-one.
- Press 6, then press 3.
- This display the Tools menu and then selects Restore Factory Defaults
- The factory default settings are restored.
Now, try connecting your printer to Wi-Fi: Click here
Let me know,
Cheers!
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!