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‎09-16-2019 11:22 AM

HP Recommended
Product: HP OFFICEJET 4654
Operating System: macOS 10.14 Mojave

MY PRINTER WONT PRINT.. PUTS ALL JOBS ON PAUSE .. IT SEZ CERTIFCATES ARE EXPIRED

1 REPLY 1

‎09-18-2019 04:27 PM

HP Recommended

@Debbie357, Welcome to HP Support Community!

 

Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates.

For more information, go to Updating or Upgrading Printer Firmware.

 

For further isolation of the issue, I would need the following details-

 

Is this an error message on the printer or the computer?

How is the printer connected to your computer?

Did you make any changes to the printer or the computer recently?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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