-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Want to enlarge with office jet pro 6970

Create an account on the HP Community to personalize your profile and ask a question
01-05-2018 11:58 AM
Hi @Lou75 ,
Thank you for posting on HP Forums,
The Barachiel is at your service.
I understand you are in need of support,
I'll be glad to help you out, however, for an accurate solution I will need more details:
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues?
In the meantime, please try the steps mentioned below:
Changing the copy settings, if available, might improve copy quality. Not all printers have the option to change copy quality settings, and some printers have more or less quality options. For specific steps, refer to the printer user guide on HP.com.
-
On the printer control panel, touch or press the Copy button or icon.
-
Touch or press the Settings icon or button
, if necessary, then navigate to the Quality or Optimization setting.
If either setting is not available, skip to the next step.
-
Change any of the following settings to improve copy quality.
-
Reduce/Enlarge: Reduce or enlarge the size of the copy.
-
Lighter/Darker or Contrast: Adjust the contrast of the text or photo.
note:
On some printers, the Lighter/Darker option is accessed from a separate button on the control panel.
-
Optimize or Enhancements: Change this setting to optimize for photos, text, or mixed.
-
Draft Mode: Turning on Draft Mode speeds up copying, but reduces quality.
-
Quality: Change the copy quality to Best, Normal, or Draft.
-
-
Touch or press the Back icon
or OK.
-
Load the original document or photo, then try to copy.
Let me know how that pans out. 😉
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help. 🙂
Barachiel
I am an HP Employee