Warranty claim

[al16698]

My printer (HP DeskJet Ink Advantage 3835 All-in-One Printer) has been damaged since I left it at college for three months. Suspected the motherboard problem because of mouse pee. Can I claim for the warranty and how? 

[Dragon-Fur]

@al16698 

Wow, bad news.  I would guess not just because the result is due to negligence (not having secured the printer against damage by mice).  Yeah, I get it - not your mice and how would you know?

Truthfully, what I think and what is covered could be two entirely different things.

How to find out?

Open a Case for Warranty with HP Support.

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