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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Warranty not on so its blocking me from printing

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09-07-2023 09:04 AM
SO i bought an HP printer and its warranty is out, so it doesn't print no more. Can a mod please unlock my PRINTER? THanks you cuz as far as i am concerned ITS STILL MY PRODUCT and not HP'S PROPERTY to BLOCK once a warranty is out.
09-07-2023 09:26 AM
Welcome to the HP Community --
@GustRK wrote:SO i bought an HP printer and its warranty is out, so it doesn't print no more.
Can a mod please unlock my PRINTER?
THanks you cuz as far as i am concerned ITS STILL MY PRODUCT and not HP'S PROPERTY to BLOCK once a warranty is out.
That is not how the Warranty works.
The Warranty is a limited time hardware assurance coverage contract.
The Warranty status is not related to whether the device, a printer in this case, works or not.
Said another way:
HP does NOT lock a device because of its Warranty status.
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Perhaps you are asking about something else.
For example, if you had an Instant Ink subscription and you (or HP) have terminated that service contract, then yes - there are changes required to continue to use the printer:
Instant Ink cartridges only work with an active Instant Ink contract.
What?
When the Instant Ink Service contract is terminated, however that happens, all Instant Ink cartridges will lock and cannot be used in any printer. The Instant Ink cartridges must be removed from the printer. Purchase and install a set of HP ink cartridges for the printer.
Reference:
Read to understand the Instant Ink cancellation / termination process and your responsibilities
HP Instant Ink - Cancel Your HP Instant Ink Service
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References / Resources
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