Watchdog error code?

[fsqbonsai]

Please get this error code off of my printer 

[praveenbv]

Hi@fsqbonsai, Thank you for reaching out to the HP Support community!

Is the printer connected to a WiFi network?

Let's try these steps:

Step 1: Power Reset

• Make sure this printer is plugged into a direct wall, not a surge protector.
• Turn the printer on.
• Wait until the printer is idle and silent before you continue.
• Remove all of your ink cartridges from the printer and close the door.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on. The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
• Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
• Reinsert the ink cartridges, and then close the ink cartridge access door.
• Check if you can print/copy
• If the issue persists, proceed to the next step.

Step 2: Update the printer firmware

• Refer to this link to update the printer firmware.

If you have already performed the above steps, and if the issue exists, I would request you to contact our HP Support team for further assistance.

Click on this Link to contact HP.

Keep me posted. Happy to help!

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Have a great day! 

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