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‎08-26-2020 11:26 AM

HP Recommended
Product: Web JetAdmin
Operating System: Microsoft Windows 10 (64-bit)

All of my LaserJet M451 M402 M454 printers only display Device Communication Error no matter what troubleshooting step I try. 

I was using SR6 upgraded to SR8. Still getting error.

I added both services and the Launcher to the firewall inbound rule to be allowed. Still getting error.

Verified WS-Discovery is enabled on printers. Still getting error.

 

Anyone got any other ideas?

1 REPLY 1

‎09-03-2020 02:41 PM - edited ‎09-03-2020 04:26 PM

HP Recommended

Why is are only the M400 series printers affected with this "bug?"

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