Web Services has been disabled! Contact your administrator or the person who set up the printer.

[seanzicari]

I am trying to use my HP printer after having canceled my Instant Ink account. Ever since canceling, my printer does not allow me to manage it any longer. I see the message that I'm low on ink and also:

"Web Services has been disabled!
Contact your administrator or the person who set up the printer."

I tried factory resetting the printer. It sits in the reset mode for hours and nothing happens. Please advise on how I can regain administrative control of my printer back.

[A4Apollo]

Hi! @seanzicari, Welcome to HP Forums, this is a great place to get support, find answers and tips.

I understand you have cancelled instant ink program but you are getting webservices disabled error on your printer.

Don't worry I'll try my best to help you out.

Did you make any changes to your printer?

Splendid analysis and remarkable patience shown. It is immensely appreciated.

Try disabling the web services on your printer to solve the issue.

And here's the step by step guide for you listed below: 

Disable Web Services:

1. On your printer control panel, touch or press the HP ePrint icon or button, and then touch or press Settings.

If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.

2. Select Turn Off, Disable, or Remove, depending on your printer model.

3. Follow the on-screen instructions to turn off Web Services.

Or

To remove Web Services, complete the following steps:

1. From the printer control panel display, touch (HP ePrint), and then touch Settings.
2. Touch Remove Web Services.

Also, refer to this article to know more information about turning off web services. Click Here

Refer this article to know more information about cancelling instant ink service. Click Here

Lastly, if nothing works try performing a semi-full reset on your printer and check if it helps.

As the steps to perform a semi-full reset is confidential and dedicated to your printer. I will share you the steps through a private message.

Please watch your inbox more information.

Let me know how this works!
 

Happy Holidays! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!