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‎07-24-2019 10:53 AM

HP Recommended
Product: Officejet 4655
Operating System: Mac OS X 10.11 El Capitan

Downloaded HP smart to iPhone.  I wanted to change passcode to printer from app. 

  • app directed me to safari and I received message below
  • This website may be impersonating "hpf430b920c9af.local" to steal your personal or financial information. 
  • I reset printer settings 
  • HPOccam is the connection which is out of Vancouver 

Concerned to use my printer and wondering if anyone else had the same issue and message

Any advice on next steps to take to resolve?  Thank you BobA

 

5 people had the same question
1 REPLY 1

‎07-27-2019 01:45 PM

HP Recommended

@BobA22

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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