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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Instant Ink

How is a "page" defined for HP Instant Ink page usage? If I print a 600 dpi 5x7 color photo on my HP Envy 7640, is that a single page? In terms of ink usage, I would think that printing a 600 dpi 5x7 color photo should use quite a bit more ink than printing a black & white 8.5x11 text document with no graphics, but do both those print jobs count as a single "page" for HP Instant Ink?

 

Also, I am very surprised that I have not been able to get an answer to this question on the HP Support/Help pages and Discussion Forums as well as the documentation for the Instant Ink program. I would think that it would be a common question from HP Instant Ink users, so why is it so hard to find the answer?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Steve988

 

For the purpose defined:

A Page is a sheet of paper on which any text or image is printed.

 

Duplex is two pages.

 

HP Instant Ink - Terms of Service  See #7 Service Plans

 

Partial Excerpt (See the document for the full text):

 

7.  SERVICE PLANS. .. . A PRINTED PAGE IS A PAGE UPON WHICH ANY AMOUNT OF INK IS PLACED BY YOUR PRINTER. PRINTING ON BOTH SIDES OF THE SAME SHEET OF PAPER COUNTS AS TWO PAGES. A page is the type and size of media referenced in Your printer’s specifications. HP may waive Service Plan Fees in connection with certain promotional offers; see applicable terms and conditions for more information.

 

Green_Line_1.jpg

 

Need more information?

 

Help from HP Technical Support:

In USA or Canada,

Call Cloud Services (normal business hours): 1-855-785-2777

 

More…

 

HP Instant Ink – Top Solutions

 

HP Instant Ink, Sign-up, Information, and FAQ

(Scroll down on page or click Three vertical white dots on blue background > top right of page)

 

HP Instant Ink - Terms of Service (Lots of information, including contact options)

 

HP Instant Ink - Obtaining Replacement Ink Cartridges

 

HP Connected , ePrint, and Print Applications

______________________________________________________________

 

In UK

HP Support: 0207 660 0596 (Specify help for Instant Ink)

 

HP Instant Ink - UK - Overview / FAQs,  HP Instant Ink - UK - Terms of Service

 

______________________________________________________________

 

Everywhere else:  Contact HP Support

 

Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support

 

______________________________________________________________

 

Video - Instant Ink – Signing Up and Getting Started

 

Video – Instant Ink – Thanks for Enrolling - What's Next?

 

HP Connected - Instant Ink – Where available > Click Supported Countries (top right of webpage)

 

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Steve988

 

For the purpose defined:

A Page is a sheet of paper on which any text or image is printed.

 

Duplex is two pages.

 

HP Instant Ink - Terms of Service  See #7 Service Plans

 

Partial Excerpt (See the document for the full text):

 

7.  SERVICE PLANS. .. . A PRINTED PAGE IS A PAGE UPON WHICH ANY AMOUNT OF INK IS PLACED BY YOUR PRINTER. PRINTING ON BOTH SIDES OF THE SAME SHEET OF PAPER COUNTS AS TWO PAGES. A page is the type and size of media referenced in Your printer’s specifications. HP may waive Service Plan Fees in connection with certain promotional offers; see applicable terms and conditions for more information.

 

Green_Line_1.jpg

 

Need more information?

 

Help from HP Technical Support:

In USA or Canada,

Call Cloud Services (normal business hours): 1-855-785-2777

 

More…

 

HP Instant Ink – Top Solutions

 

HP Instant Ink, Sign-up, Information, and FAQ

(Scroll down on page or click Three vertical white dots on blue background > top right of page)

 

HP Instant Ink - Terms of Service (Lots of information, including contact options)

 

HP Instant Ink - Obtaining Replacement Ink Cartridges

 

HP Connected , ePrint, and Print Applications

______________________________________________________________

 

In UK

HP Support: 0207 660 0596 (Specify help for Instant Ink)

 

HP Instant Ink - UK - Overview / FAQs,  HP Instant Ink - UK - Terms of Service

 

______________________________________________________________

 

Everywhere else:  Contact HP Support

 

Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support

 

______________________________________________________________

 

Video - Instant Ink – Signing Up and Getting Started

 

Video – Instant Ink – Thanks for Enrolling - What's Next?

 

HP Connected - Instant Ink – Where available > Click Supported Countries (top right of webpage)

 

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.