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HP ENVY 6030e All-in-One Printer

Flashing white E then flashing white O

1 REPLY 1
HP Recommended

Hi @CVMS,

 

Welcome to the HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand The flashing white E followed by a white O on your HP ENVY 6030e All-In-One Printer typically indicates an error or issue with the device. Here are a few steps you can do to troubleshoot and potentially fix the problem

 

  • Restart the Printer: Sometimes, a simple restart can resolve temporary issues. Turn off the printer, wait for a few seconds, and then turn it back on.
  • Check for Paper Jams: Open the printer's access door and check for any paper jams or obstructions in the paper path. If you find any, carefully remove the jammed paper.
  • Check Ink Cartridges: Ensure that the ink cartridges are properly installed and have sufficient ink levels. If necessary, replace any empty or faulty cartridges.
  • Reset the Printer: You can try resetting the printer to its factory settings. Refer to the printer's manual for instructions on how to perform a reset.
  • Update Firmware: Check if there are any firmware updates available for your printer. Updating the firmware can sometimes resolve software-related issues.

refer to this document: HP DeskJet, ENVY 6000, 6400 - Blinking lights and error codes

HP ENVY 6030e All-in-One Printer

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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