What does error message, "There is a problem with the printer or ink system" mean?

[RCL2]

Have error message, "There is a problem with the printer or ink system.  What does it mean?  Can anything be done about it?

[sandytechy20]

@RCL2

Welcome to the HP Support community.

Provide the printer model number or the product number for further assistance on this.

Here is the link to find the product number:- Click here

[Homiedontplay1]

HP OfficeJet 6600 H7 11G

[Homiedontplay1]

The message says there is a problem with the printer or ink system. Turn printer off. Then on. If problem precyst contact HP.  And I just spent $140 on new ink for this printer. 

[Homiedontplay1]

Hello ??

[Homiedontplay1]

What a total waste of my freaking time. Sure is some support team

[sandytechy20]

@Homiedontplay1

Welcome to the HP support community.

I understand that you are getting an ink system errors, I am glad to assist you.

Reset the printer

• Turn the printer on, if it is not already on.
• Wait until the printer is idle and silent before you continue.
• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• NOTE:HP recommends connecting the printer power cord directly to the wall outlet.
• Reconnect the power cord to the rear of the printer.
• Turn on the printer, if it does not automatically turn on.
• Wait until the printer is idle and silent before you proceed.

Clean the ink cartridges, and then check the error message

• Gather the following materials:
• A clean, lint-free cloth
• A clean, dry cotton swab
• Distilled or bottled water

•    CAUTION:Do not use tap water because it might contain contaminants that can damage the printhead.

• Lightly dampen a clean, lint-free cloth with bottled or distilled water.
• Gently wipe the copper-colored contact on one of the ink cartridges.
• Figure : Wiping the copper-colored contact
• 
• Wipe the contact with a dry, lint-free cloth before proceeding to the next step.
• Repeat these steps for the three remaining ink cartridges.
• Carefully reinsert one of the ink cartridges into its slot, and then push the ink cartridge forward until it clicks into place.
• Figure : Reinserting the ink cartridge
• 
• Make sure each colored dot on the ink cartridge label matches the colored dot on the print carriage.
• Figure : Matching the colored dot on the print carriage
• 
• Close the ink cartridge access door.
• Check the printer control panel to see if the error message persists.
• If the message is to Replace the, , , or Ink Cartridge, remove the specified ink cartridge(s) and clean the copper-colored contact again, and then reinsert the ink cartridge(s).

Update the printer firmware to install the latest updates

Here are the steps:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.