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cannot print when I try to print it states a network security key is required also a router # 1st time this happened had printer over 2 yrs.

1 REPLY 1
HP Recommended

@ltlang Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, here's all you need to know about network security key/passwords: click here

Also, view your password from any Windows computer that is already connected to your network.

  1. Right-click the wireless network tray icon  , and then select Open Network and Sharing Center.

  2. Select Change Adapter Settings.

  3. Right-click the name of your wireless network, and then click Status.

  4. Click Wireless Properties.

  5. Click the Security tab, and then select the Show characters check box to see the wireless network security key (your password).

P.S: Welcome to HP Community 

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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