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‎04-14-2017 05:50 AM

HP Recommended
Product: OfficeJet 150

Hello,

 

I recently purchased an OfficeJet 150 and was curious what the little hatch on the underside of the printer was.

 

What is it? Why is it there? AND WHY IS HP FORCING ITS CUSTOMERS TO SPEND AN ADDITOINAL $50 A UNIT TO REPLACE IT? Is selling us a teaspoon of ink per cartridge not enough?

I was quite thrilled with this new printer until I discovered this little hatch.

 

 

From,

Incredibly Annoyed

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-14-2017 06:35 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

The Ink Service Module (ISM) is where the ink goes to when the print cartridges are being serviced.

 

For a typical customer, they should not have to replace the ISM during the life of the printer.

 

Be careful when you turn the printer over because if the ink in the ISM is not completely dried (as when you just had some printing done), the ink may spill out!

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"

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4 REPLIES 4

‎04-14-2017 06:35 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

The Ink Service Module (ISM) is where the ink goes to when the print cartridges are being serviced.

 

For a typical customer, they should not have to replace the ISM during the life of the printer.

 

Be careful when you turn the printer over because if the ink in the ISM is not completely dried (as when you just had some printing done), the ink may spill out!

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎04-14-2017 11:31 AM

HP Recommended

I will most likely not need to buy a new one? 

FANTASTIC!

Thank you very much.

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‎06-10-2019 01:36 PM

HP Recommended

OK I got an error from my M470 about ink service module being full, never saw little door before, can I wash out module and reinstall?

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‎06-12-2019 09:46 AM

HP Recommended

Hi @jlister32 

Thanks for using the HP Support Community.

 

Yes, you can do that, please be careful not to stain your belongings.

 

This document will show you how, especially to reset the counter after washing.

 

https://support.hp.com/us-en/document/c01462596

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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