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HP Recommended

What is the manufacturer warranty on hp printer

 

My printer office jet 8020 is stuck on the boot screen, it says checking printer, please wait, after a while the screen goes dark but power light is still on.

 

Is there anything I can do? Thanks 

1 REPLY 1
HP Recommended

Most HP models will have a one year warranty on them. Depending on the model, service will be either an exchange product. You must create a support case at https://support.hp.com

 

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