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HP Officejet 6500 Wireless All-in-One Printer - E709q
Microsoft Windows 10 (64-bit)

I have two old HP Printers -

  • HP Officejet 6500 Wireless All-in-One Printer - E709q
  • HP LaserJet M1319f Multifunction Printer

Their cartridges or toner are not available now and they need some servicing.

Can they be repaired or sold. Or what do you recommend to do with these printers. 

4 REPLIES 4
HP Recommended

@Shankah

 

Welcome to the HP support community.

 

I understand that you want assistance with your old printers, I am glad to assist you.

This might require one on one interaction to fix the issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

I have already contacted HP Support and visited HP Authorized Service Center in my city Lucknow. They said that the products are not in warranty and not supported now.

I need to know what should I do with non working HP Printers now.

HP Recommended

@Shankah

 

You can return the product to HP for recycling.

Refer to this HP document for further information:- Click here

 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

There is always a electronics recycling drive as an option. I don't know if they do that in your area.

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