When printing photos on my MFP277dw, the print density is much too dark, but it's set up right

[frankwdt]

I'm trying to print some photos, but they are coming out much too dark. The paper setting is correct, the printer is set up correctly, and cartridges are newish I.e. fine!) - photos are very very dark

[Betty0610]

@frankwdt

Welcome to the HP Support Community.

Adjust the quality using the steps here: https://support.hp.com/in-en/document/c03422222

Also, what is the size, brand and weight of photo paper being used?

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[frankwdt]

Thank you Betty0210. I am using HP Professional Laser Paper 150 glossy and have set the printer to print photos on HP 150 g glossy paper. I'm printing A4 size from the main tray. The photos have been printed perfectly well by professional printers  - we have prints - and show perfectly on the PC, whether as photos or in a Word document. I have put 2-3 photos on an A4 page in Microsoft Word and then go to "print". What comes out is sometimes so dark as to be illegible, other times dark and streaked - really bad. I don't know if it makes any difference, but cartridges are HP and fairly new, and the setting for "copy" are neither "lighter" nor "darker" - i.e. factory settings.  

[Betty0610]

Has this always happened with this Printer?

[frankwdt]

Yes, it has always done so - which is why I try rarely to print them. I reached out as I was "getting to the end of my tether" trying to fix it for some important urgent photos - but failed again. It prints Word documents fine, but an A4 page of photos - or A4 one photo is very very dark. I think I've said previously that I'm using HP photo paper and have set it up to print as using HP paper. 

[Betty0610]

This document should help you: https://support.hp.com/in-en/document/c03422222

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[frankwdt]

No sorry! It's the darkness of the print that's a problem - looks OK on screen but not when printed. 

[frankwdt]

Hi - It still prints dark when printing on HP photo paper, but when printing on bog-standard 150gm card, it seems to be OK

[Betty0610]

Make sure it's compatible with your printer: https://support.hp.com/us-en/product/hp-color-laserjet-pro-mfp-m277-series/7089945/model/7089949/doc... (go to paper-handling)

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[frankwdt]

Hi Betty I don't understand, I'm afraid. I am using HP professional laser paper 150 glossy in A4 size 150g/m2. The size is fine for the printer and it's top quality HP paper. There is nothing in the information you sent me about print density on photo paper - only sizes. The printer works OK with ordinary paper but as soon as I set it up for photo paper and use the HP photo paper, it comes out very dark